Login Registration

Contract Conditions

1. The Mesites Agency is entitled to withdraw from contract only in cases specifically written in this conditions agreement or in the generally binding legal enactment.

2. In case of clients' inability to depart for the vacation, they have the right to transfer their date to alternate traveler of their choice, of which they are obliged to inform the Mesites Agency.

3. Clients also have the right to withdraw from the contract any time before the departure date. This withdrawal has to be in written form. The contractual relation is canceled and the participation is canceled by the date when the written withdrawal is delivered to the Mesites Agency. If clients withdraw from contract, they are obliged to pay following cancellation fees:

Cancellation in case the client paid only the down payment of 60 % of the price: 
61 and more days before departure 500,- CZK
60 to 31 days before departure 40 % of the down payment 
30 to 15 days before departure 90 % of the down payment
14 days before departure 100 % of the down payment

Cancellation in case the client paid the full price:
61 and more days before departure 500,- CZK
60 to 31 days before departure 20 % of the payment
30 to 15 days before departure 70 % of the payment
14 days before departure 90 % of the payment
4 and fewer days before departure 100 % of the payment

When counting the number of days for cancellation fees, the day, when the cancellation happened is included. The departure day is not included.

4. In case when clients by their own will cancel part of the trip or do not use some of the services paid for, the agency is not required to compensate for the unused services.

5. If clients require a change of date or apartment after signing the contract, and Mesites Agency can make such change, clients are required to pay:

Download: Model Contract